Privacy Policy

Effective date: 2023/05/19
Our Privacy Policy governs your use of our product and explains how we collect, safeguard, and disclose information that results from your use of our web page and web and mobile applications.
What we refer to by saying "we,", "us,", "our," and "owner", in the terms and conditions of our company, Rootcode, and our product, MyLeave.
When we refer to "you", "your,", "client," or "user," we are referring to the organization or person who uses MyLeave.
Legal basis for processing data
We collect and process personal data in accordance with our Terms & Conditions.

What personal data do we collect

When you visit our web page and Myleave we collect different personal data. They are categorized as follows:
Based on visit to web page:
  • Technical data such as internet protocol (IP) address, device information like operating system, browser type, and version
  • Usage data such as Pages visited, dates and times of visit, page response times, errors that occurred, duration of visit
Based on user sign up/ login:
  • Identity data such as First and Last names
  • Contact data such as an address, email, phone number
  • Financial data such as payment card, details of the payment
  • Technical data such as internet protocol (IP) address, device information like operating system, browser type, and version
  • Usage data such as Pages visited, dates and times of visit, page response times, errors that occurred, duration of visit
How do we collect personal data
Information collected is mostly personal information that was received by you during the signup and addition of users into MyLeave, information filled from our support forms, and information added at ‘request a demo’.
Technical data, Usage data are provided by your browser once you visit our web page or collected automatically when you use MyLeave.
How do we use the data collected
  • When you sign up and Add users to Myleave When you sign up initially we collect the full name and email address. Also when users are added to the system all information added; personal and work information, would be collected and used to personalize your account and send emails.
  • When you use MyLeave When you access the MyLeave application either through the browser or the mobile application, technical information would be shared such as operating system, device name, and browser name. Information regarding the usage of the application would be kept a record of such information include; total application usage, page visited the most, and features used.
  • When you use the support service or contacts The support form captures data added by the user such data include your name, business email address, country, and information added regarding the issue. By filling out the support form the user authorizes to use the details in order to provide a reply.
We capture the user's email address allowing us to give a response
  • When you inquire about a demo
  • When you make a payment for MyLeave

Your rights

Users have certain rights regarding some of the data processed by us, stated as below,
  • Access the data held by us of the user - Gaining full disclosure regarding data being processed.
  • Rectify data being processed by the user - The user could check the accuracy of their data and ask to be updated.
  • Having user data deleted or removed
  • Request to withdraw consent to process the user data at any time
  • Get a copy of their personal data in a structured format for a machine-readable manner.

No use by minors

The intended users must be at least sixteen (16) years old. By accessing or using Service, you warrant and represent that you are at least sixteen (16) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions. If you are not at least sixteen (16) years old, you are prohibited from both access and usage of the Service.

Link to other websites

To help run MyLeave we use some 3rd party application services. We mainly use email providers, and cloud hosting services.
Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices. But to ensure the safeguard of information shared with third-party services we establish the GDPR agreement.
The following list of services used follows:
  • Amazon Web Services (AWS) - For hosting the backend services
  • Sengrid - Sending emails to users regarding notifications
  • Google Cloud Messaging(firebase) - push notification services
  • Google analytics services - Data reports regarding user usage and web traffic

Analytics

We may use third-party service providers to monitor and analyze the use of our service. The Google Analytics service is used to allow us to monitor and analyze web traffic and keep track of user behavior, and provide reports of it.
The only personal data we collect is which page you landed on first and when, tracking of button clicks with regards to the pages it directs is recorded . We use this data for conversion rate analysis, to help us understand the effectiveness of our marketing efforts.

Amendments to Terms

The privacy policy would be revised regularly according to the rights reserved by us/our team and this page would be updated accordingly. You are required to review it periodically and if you use the service once updated it would mean that you abide by the changes. If any significant updates have been made we will notify you through email.
If the updated privacy policy is not agreeable, you are no longer authorized to use the service.

Contact us

If you have any questions, comments, or requests regarding the privacy practices mentioned, please feel free to get in contact by emailing support@myleave.io We are happy to discuss and improve based on the comments.

International transfers

Your personal data may be processed in countries outside the European Economic Area (EEA) by us or our authorized data processors to deliver services to you. As the data controller, we only transfer personal data outside the EEA when necessary. We carefully select processors who comply with the General Data Protection Regulation (GDPR) and uphold technical and organizational security measures that meet legal requirements.

Cookie Usage

In order to differentiate you from other software users, we utilize cookies. These cookies enable us to provide you with accurate information while browsing our website and using our software. Additionally, they assist us in enhancing the functionality of our website and software. For more detailed information on how we employ cookies, please refer to our cookie policy.